This policy explains what data the Freshka app collects, why, who it is shared with, and how to delete it. Questions and data requests: hello@gluponya.tv.

Without an account

You can use the app without signing in. Everything you add (fridges, food, dates, history) then stays on your phone and is not sent anywhere, except for the barcode lookup, AI-read photos and, if you agree to them, crash reports, all described below.

With an account

If you sign in (with an email code, with Apple on iPhone, or with Google on Android), we store on our server:

• your email address and, for Google sign-in, your Google account identifier;
• for Sign in with Apple: your Apple account identifier, the email address Apple passes on (your real one or a hidden one, as you choose), your name if you share it, and an Apple token needed only to revoke the sign-in when you delete your account;
• the name and avatar you set in your profile;
• the contents of your fridges: food, amounts, dates, places on shelves, history (eaten, thrown out) and statistics;
• the members of shared fridges and invite codes;
• your app language, time zone and evening reminder time;
• a push notification token;
• your subscription status and the number of free photos used.

This data is needed to keep a fridge on several phones, to share it, and to remind you of food going off. We do not sell data, show ads, or use analytics or tracking. This is about the app. The gluponya.tv website uses Cloudflare Web Analytics, a visit counter that counts page views without cookies and does not recognise you between visits.

Why, and on what basis

• The account, sync, shared fridges, reminders and the subscription: this is carrying out our agreement with you.
• Photos read by AI: your consent. You can withdraw it at any time: Settings → Me → “Send photos to AI” («Налаштування» → «Я» → «Надсилати фото ШІ»).
• Crash reports: your consent. You can withdraw it at any time: Settings → Me → “Send crash reports” («Налаштування» → «Я» → «Надсилати звіти про збої»).
• Feedback and protection against abuse: our legitimate interest in answering you and keeping the app working.

Photos read by AI

When you add food from a photo (one item, a bag or a receipt), photograph your fridge to set up its layout, or photograph a pack for the shared catalogue, the photo is sent to the Qwen model (Alibaba Cloud) through OpenRouter. The app asks for your consent before the first such photo. Your name, email and other account data are not sent with it.

• Photos of food, receipts and fridges are not stored: they do not stay on the server once read.
• A pack photographed in the Catalogue («Каталог») is stored with the product's page in the shared barcode catalogue, which every user sees. Do not photograph anything personal there.

Barcode lookup

A scanned barcode is sent to our server. If the product is not in the catalogue, the server looks it up on Open Food Facts and translates its name with DeepL. Only the barcode and the product name are sent. The address the request came from is kept briefly, to limit abuse.

Feedback

If you write to us through “Contact us” («Написати нам»), we receive the text, plus a reply email, a screenshot and phone details (model, system, app version, language) if you add them. A random device identifier, which the app makes up itself, is sent with the letter, and the address the request came from is kept briefly, to limit abuse. The screenshot is stored on the server until the feedback is deleted. The message reaches the developer in Telegram; the reply is sent by email.

Crash reports

To find and fix bugs, Freshka, if you have agreed to it, sends crash reports to Sentry (Functional Software, Inc.), which processes them on our behalf. A report contains technical details of the error (what it was and where in the code), the phone model, the iOS and app versions, the language and the time zone. It does not contain your name, email, account ID, your fridge's contents, product names, receipt text, photos or screenshots, and we do not store your IP address. Reports are not linked to you and are not used for advertising or tracking. They are stored on Sentry's servers in the European Union (Germany) for up to 30 days and then deleted. The app asks for your consent before the first report, and you can turn reports off at any time: Settings → Me → “Send crash reports” («Налаштування» → «Я» → «Надсилати звіти про збої»).

Subscription

Payment is taken by the App Store or Google Play; we never see card details. Purchases are verified by RevenueCat, which receives your Freshka account identifier and the purchase information from the store.

Who data is shared with

Some of these services work outside the EU and Ukraine, including in the USA and China. The transfer is needed to do what you ask for, and photos are sent only with your consent.

Retention and deletion

Data is kept while your account exists. You can delete your account in the app: Settings → Me → “Delete account” («Налаштування» → «Я» → «Видалити акаунт»). Your profile, fridges no one else uses, notification tokens, feedback and your address on the list of Catalogue members are then deleted from the server. If you signed in with Apple, we revoke that sign-in at Apple and delete its token. Copies of feedback in Telegram and email correspondence are deleted on request. Product pages you added to the shared catalogue stay, no longer linked to you. Data on your phone is removed with the app.

You can also write to hello@gluponya.tv for a copy of your data or to have it deleted. Feedback sent without an account is kept for as long as it is needed to reply and to fix what it is about. To have it deleted sooner, write to the same address.

Your rights

You can find out what data we hold, get a copy, correct or delete it, restrict or object to its processing, and withdraw consent. To do so, write to hello@gluponya.tv. You can complain to the Ukrainian Parliament Commissioner for Human Rights or to the data protection authority in your EU country.

Children

The app is not meant for children under 13, and we do not knowingly collect their data.

Changes

If this policy changes, the new version will appear on this page with a new date.